I’m now considering going with someone else and going through all the messing about changing providers just because of how they’ve treated me. Again don’t get me wrong it is a good deal but I had something in mind for the voucher/card I was promised and I’ve been blatantly lied to just to stay with them. He basically said I could leave talk talk free of charge. ![]() Again this is still good don’t get me wrong, I agreed to that and also asked a manager to contact me to which I received a call today. He will express his dissatisfaction and as you stand your ground against him he opens his box and uses an. So after waiting for the voucher/card for 2 weeks or so it never arrived so I called them up to which the operator told me I wasn’t eligible for the voucher and that the only thing they could do was add the voucher amount to pay off future bills. To get the ‘Rise of P’ ending, you’ll want to refuse Geppetto’s request. The guy told me to call virgin and cancel with them which I did and I got told I’d receive my voucher or card within 14 days via email and that I wouldn’t have to do anything else. He then said the maximum vouchers that they can give out are £130 to which he also said because of this I would receive my first months bill free. which was to stay with them with the current speeds I have now at £20 per month which would be less than I was already paying with them and they’d also match the the voucher or I could receive the credit on a pre paid credit card which I thought was great. I then get a call a week or so later from talk talk asking me what package I was receiving from virgin to which the guy on the phone say they would better that deal. I signed up with virgin and received the dates for installation etc. ![]() Anyway I shopped around and found a better deal with virgin media, roughly the same price but faster speeds and a £140 voucher. ![]() Talk talk said that they couldn’t and that my monthly bill would increase slightly. Had anybody else had been lied to to stay with talk talk? My contract with talk talk was due to end about a month ago so I called them to see if they could do me a better deal has I’d seen better deals elsewhere with faster speeds and welcome gifts.
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